Refund Policy

Refund Policy:

At any time after your purchase, something is not right, we will be happy to exchange for the right size, colour or you can pick another style!

As a young, homegrown brand whose primary focus is to enable livelihood within artisan and unorganized craft sectors, we do not offer refunds due to sizing or styling concerns. We will rectify the size as per the required measurements.

To help minimize courier transactions (aka carbon footprint), under any circumstances you are unable to choose a size, fit or colour, please feel free to connect with us on call or Whatsapp, we are here to help you decide.

CALL or WHATSAPP US: +91-8879331234

In an event of a product return due to damage or defect from our side, our policies are quite easy-breezy. Kindly ensure the tag is intact with the original invoice and we trust the product has not been worn or used by anyone. Kindly courier the piece back to us at the address provided below within 5 days. Once we have received the piece at our facility, we will run a quality check before we issue a refund/credit note.

Our address for all communications:

Studio Indieco
Shop 1 and 2, First Floor
Shirke House (Above Cheese Cake Villa)
Hanuman Road, IIT Market
Powai, Mumbai 400076
Ph. No.: 8879004288

For damages/fabric defects at the time of receipt – you will be eligible for a refund for the value of the product. If the product reaches our above-mentioned address later than 10 days, we will deduct the GST of 12% as per government rules.

For sizing issues – you are allowed to exchange for another product OR choose to alter the current style at no extra cost OR accept a credit note for the value of the product. There will be no refund in case of a size mismatch.

For International Returns: If it’s not what you had in mind while ordering, kindly drop us an email at do not process refunds for international orders. We will do our best to communicate the size, colour and fit before we ship your order 😊. We will take this call one-on-one with our clients and as a need-basis.